Computer Center
General Information
Help Center
- Campus Computer Information and Support
- Backing Up Your Data
- Remote Access (H: Drive)
- E-mail authentication
- Creating a Good Password
- Student Organizations Access
- Automated e-Mail Response
- Junk e-Mail Management
- Office Compatiblity Patch
- Using Outlook Off Campus
- Dreamweaver 8 Tutorial
- Mini-Classes
- Security Best Practices
- Systat
- Power Conservation
EXCEL Information and Support
On Campus Internet Access
- Get Connected to ResNet
- Getting ResNet Help
- Wireless Networking
- Service Fees & Conditions
- Service Request
- Antivirus Tips
- Virus Removal
Off Campus Internet Access
Antivirus Support
Computing Policies
117 South Street
Farmington, ME 04938
Help Desk: (207) 778-7300
EXCEL Center: (207) 778-7490
FAX: (207) 778-7255
computer.center@umf.maine.edu
|
Warranty & Insurances |
Quick Links Why Buy EXCEL? Ordering a Laptop UCU Laptop Loans Laptop Distribution Download Print Brochure |
|
||||
|
General Warranty Information - PC's Each laptop we sell includes a warranty (2007 - 3-4 years, previous years vary). This covers parts and labor on all defects in manufacture and workmanship. If the unit fails on its own, Dell or IBM cover the machine wherever it is (at UMF or otherwise). The EXCEL Support Center repairs and maintains all PC warranty issues. Damage Insurance Dell's Complete Care (2001-2005 and 2007) and IBM's ThinkPad Protection (2005-2006) are accidental damage insurance plans. If the unit is accidentally damaged (e.g. drop, chop, spill, dunk, vroom, squash, crack, krinkle, bend, oops), then it is repaired or replaced at no charge (covers parts and labor). AppleCare Protection Plan AppleCare Protection Plan extendeds the complimentary one year warranty already included with the MacBooks we sell. Two years are added for a total of three years. The EXCEL Support Center diagnoses and repairs all software problems and facilitates hardware malfunctions with Apple Technical Support. AppleCare Protection must be activated on your system after you receive your product in order to receive the full benefit of the service. This is not damage insurance. Batteries and the One-Year Warranty All of our laptops come with a one-year battery warranty (note: not the same warranty as the rest of the machine). Batteries are a consumable item and will eventually stop holding a charge - some more than others. A Note About Insurance Warranties do not cover accidental damage or theft, so we recommend you buy insurance for your laptop. Dell's CompleteCare accident insurance covers parts and labor when the machine is accidentally damaged--the most common hazard. In many cases insurance can be an inexpensive rider to a student's or parent's homeowner's or renter's policy. Check with your insurance agent. Theft or damage insurance can be purchased from companies like Safeware, www.safeware.com, for $87 a year and up. |